Terms and Conditions
When you visit or order from the Tavan Gallery website, you agree to the following terms:
✅ 1. Order Policy
Order confirmation is made after payment is completed or cash on delivery is selected (subject to availability).
Some products are made to order and may require 5 to 10 business days to process.
We reserve the right to apologize for any order in the event of a defect, technical error, or delayed availability.
🎨 2. Customization
Customized products (special color or size) are made to the customer's request and cannot be returned unless there is a manufacturing defect or error.
📦 3. Shipping and Delivery
Shipment is completed within the timeframe specified in the shipping policy, and may vary by region.
Tavan Gallery is not responsible for shipping company delays, but we will follow up with you to ensure your order arrives in the best possible condition.
🔄 4. Returns and Exchanges
All orders are subject to the return policy stated on the website.
Returns are not accepted without prior contact and confirmation from our customer service team.
🛡 5. Privacy Policy
We are committed to maintaining the privacy of your information and not sharing it with any third party, except for shipping or order fulfillment purposes.
💡 6. Fair Use of the Website
Copying or republishing any content from the website (images, descriptions, designs) is prohibited without prior written permission from Tavan Gallery.
We reserve the right to take legal action in the event of misuse or fraud.
📝 7. Amendments to the Terms
Tavan Gallery reserves the right to modify the terms and conditions at any time.
Your continued use of the website constitutes your acceptance of any updates to these terms.